14
Sep

Online Reputation Management

Online shopping is growing, and by the year 2010 it is expected that over $300 billion will be spent in online purchases. Therefore, having a solid online reputation is of great importance, and managing that reputation is just as important. People typically do research on the products and the businesses that sell those products. Do you know what is being said about your business?

By just doing a search for your company’s name, you will be able to see what your potential customers are seeing. This helps you monitor what customer’s are saying about your business and/or products.

There are a few things that you can do to maintain a positive online reputation:

  • Articles and Press Releases – You can help to increase your brand exposure by issuing articles and press releases. By regularly publishing this content to various article and press release directories, you give yourself a better chance of flushing away the negative search results. Search engines crave freshly written content, so articles, and particularly press releases, tend to rank well. One article or press release a year won’t get the job done. You need to devote time to consistently publishing quality content and you’ll eventually start to take control of your online reputation.
  • Guest Blog Contributing – One of the best ways to establish your authority and attract new customers is to be a guest contributor on top blogs in your industry. By guest blogging on popular blogs, your posts will rank very well and be associated with you or your business name. Additionally, you will receive free, high quality links to your site. If you’re a regular reader and commentator on a certain blog, ask the author if you can write a guest post. Many times, they’ll be more than happy to have a guest contribute unique content.
  • Social Networking – Not only are social networking sites a great way to connect with your target audience, they also can be used to push down negative search results. If you create profiles on sites like Twitter, LinkedIn, Facebook, Digg, and Myspace, you’ll be able to influence what search users see when they search for your name. However, it’s important that you create useful profiles as your potential customers will be viewing these pages.

You must remember online reputation management requires time and devotion. If you are providing a shady product and do not offer customer support, than all of the online reputation management techniques in the word can’t help you. It starts with you and your business. Treat reputation management as an important part of your business management strategy.

Thanks to Eric Brantner for his thoughts on online reputation management.

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comments

1
  1. December 9th, 2008 | alexNo Gravatar (2 comments) says:

    save to my Bookmarks :)

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